recommendations

RECOMMENDATIONS DRY CLEANING SERVICES

Tintoreria Alborada recommends that you should not wait too long to take your clothes to the dry cleaner, because the longer it takes, the more difficult it will be to remove the stain later. We also recommend that you do not wash your clothes without knowing the proper treatment to be given. If the stain does not disappear, it will be impregnated by washing and will be even more difficult to remove.

LETTER OF RECOMMENDATIONS TO THE USER OF CLEANING SERVICES

1.- When delivering a garment to a dry cleaning establishment, it is convenient, and it will avoid problems, that you check the following carefully as possible: 1.1.- Status and assessment that, in your opinion, the garment deserves ( new, semi-new, used, etc ..) 1.2.- Faults or damage to buttons, brackets and other elements that the garment may have. 1.3.- Absence of foreign objects such as papers, etc. .. in the pockets. 2.- When delivering the work, you must request that they give you the corresponding receipt or receipt, making sure that the observations that are consigned correspond to the service requested already the characteristics of the garment, in accordance with what is indicated in the previous section. 3.- Check if the price that appears in the receipt for the amount of the service, coincides with the one that appears in the table with the price list that For this purpose, it must exist in the establishment. 4.- Establish, by common agreement with the person in charge of the establishment, the valuation of the pledge object of the service, for the purpose of compensation in case of loss or deterioration, demanding that this valuation be recorded in 5.- In the event that there are discrepancies between the value you give to the garment and that indicated by the person in charge of the establishment, the best thing to avoid inconvenience is to go to Another establishment of the branch. 6.- When the garment is returned to you once the service is finished, it is advisable that you carefully check if all the stains have disappeared and if there is any damage that had not been previously stated on the receipt. 7.- If If you consider that the cleaning has been defective, you may demand that it be done again, free of charge. 8.- If the garment has suffered any damage during the cleaning, you may demand compensation based on this, prior agreement with the person responsible for the establishment. 9.- In case of not reaching an agreement, you can use the claim sheets that must exist in the establishment for this purpose. 10.- Resolution effects of your eventual claim, accept mediation 11.- Once withdrawn The establishment's garments will no longer be entitled to any claim, therefore, before taking it, check the garments well.

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