Frequent questions

Frequently asked questions

In this section we will solve many doubts about cleaning garments.

What is dry cleaning?

Dry cleaning uses special liquids to remove dirt and stains from fabrics. In fact, the term "dry cleaning" is confusing; It is called dry cleaning because the liquids used do not contain water and do not penetrate the fibers as water does. Among the advantages of dry cleaning is its ability to dissolve fats and oils, which water cannot do. The dry cleaning process begins with the pre-treatment of stains using special cleaning agents. The garments are loaded into a machine that resembles a large home washing machine. During the cleaning process the liquid is filtered and distilled to ensure clarity and purity. The solvent used by most dry cleaners is called Perchlorethylene, commonly known as "Perc". It is non-flammable and non-combustible, of low toxicity, and is efficiently reused and recycled.

What does dry cleaning bring us?

1. Longer duration of the garments, preserving the appearance of new.2. If we act quickly, we can remove most of the stains, however, over time, dirt or stains age, oxidize and react with the fiber, making it impossible to remove them, for that reason we should never store dirty or dirty clothes. stains, or take time to clean 3. With use, all garments require recycling to keep them looking good, clean, without odors, contamination, etc. (The dust acts like small crystals that tear the fibers. Parasites, moths, etc., do not nest in clean clothes). That is why we all use the domestic washing machine so frequently, but the rest of the garments that we do not wash at home must be dry cleaned for good conservation. Dry cleaning removes greasy and oily dirt and stains much better. 5. We have the appropriate professional and technical means (knowledge, machinery and specific products) .6. Dry cleaning does not wear down the fabric. 7. Dry cleaning does not shrink, does not dry out, does not wrinkle, regenerates, respects the colors and keeps the appearance of new.

What are the steps for a professional cleaning?

Professional cleaning involves several different operations, all performed by qualified individuals and designed to give your garments a fresh, clean appearance. Procedures include: 1. Checking the manufacturer's label for washing instructions and fiber content. 2. Classify the garment according to its type of fabric, color and degree of dirt. 3. Remove stains using special spotting equipment and techniques. 4. Wash the garment according to the manufacturer's instructions. 5. Finish the garment with professional ironing equipment. 6. Bag the garment in protective plastic wrap.

Can any garment be dry cleaned?

No. It all depends on the materials the garment is made of. Garment manufacturers must add a permanent label to all garments, providing the composition and washing instructions. This label must not be separated from the garment, and must remain legible throughout the life of the garment. If a label indicates dry cleaning, all components of the garment, including the exterior, lining, buttons, interlinings, and trims, must remain unaltered during cleaning. If you, or your dry cleaner, follow the manufacturer's instructions, and the garment is damaged, you will need to return the garment to the store where you purchased it.

How can I keep my clothes in good condition?

Take your clothes to the dry cleaner as soon as possible after staining them. Stains that are not treated immediately may become permanent. Tell your dry cleaner about any stains on your clothes, and how they were made. Keep perfumes, lotions, deodorants, etc., away from your clothes. These products contain alcohol that may damage some dyes. Protect garments, especially those made of silk, from excessive perspiration, as this can cause discoloration of garment dyes. Take all parts of a set to be cleaned at the same time, so if discoloration occurs, it is uniform.Protect your garments from prolonged exposure to direct light.Do not iron dirty or stained clothing, as heat may set some stains.Do not attempt to remove a stain on a dry cleanable garment.

Why does my garment have a stain that it did not have before cleaning it?

You spill something on it, clean it up, and it doesn't show. Or something is spilled without realizing it, and when the stain dries, it is not noticeable. It has happened to all of us. She saves her garment and possibly wears it several more times. Then he washes it in water or dry and finds a yellowish stain that he has never seen before. The invisible stain became visible due to oxidation. Compare this reaction to that of a cut apple that turns brown after being exposed to air.

Why did this patterned garment fade or change tone?

Some designs, patterns, or colors are simply painted onto the surface of the fabric. The beauty of these prints can be adversely affected or totally lost even with the most delicate dry cleaning or water. You can identify a surface print by inspecting the reverse of the fabric. If the color or pattern has not fully penetrated the fabric, the garment may be damaged.

If my clothes have a label from a famous designer, why was it damaged by following the washing instructions?

Many fashion designers sell the use of their name to any manufacturer who pays the price. The extra cost of using your names is charged to you without any gain in quality. In many cases, the quality is reduced so that the garment remains at a competitive price.

If I have washed a garment several times and nothing has happened to it, does it mean that there is no longer any danger of discoloration?

The more washed a garment has, the risk of discoloration increases, especially in silk, rayon, acetate and cotton garments.
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